Challenge

Air Force Enlisted Village was looking for an affordable, easy-to-use donor management system that has all the features they need to succeed. Denise Russell who does Donor Relations at Air Force Enlisted Village did research to compare different donor database options before sharing her findings with her supervisor. “I created an excel sheet comparing cost, ease of use, features, etc., and took it to my supervisor for review.”

Solution

In Denise’s findings from her research, Bloomerang stood out as the most intuitive solution, especially after hearing success stories from current customers. “Bloomerang was clean and intuitive. The testimonies of users praising customer service cinched it for me.”

Denise and her team have found that Bloomerang fits perfectly with their donor retention and gift development processes. With all the donor CRMs out there it can be hard to find the right one to manage your donors, but Air Force Enlisted Village was lucky to find the best option to fit their needs. “Bloomerang is perfect for our needs. Try it and see. It’s beautiful for AFEV’s needs, and it may be for your organization, too.”

In addition to its dependability as a database, Denise is happy to tout Bloomerang’s friendly and knowledgeable customer support team as another reason to recommend it as a top donor management system for veteran support organizations like theirs. “No lie, customer service is beyond fabulous.”

Results

Since implementing Bloomerang, Air Force Enlisted Village has alleviated several fundraising pain points in regards to productivity and efficiency, streamlined processes, and better constituent communication. Bloomerang’s intuitiveness has been a big boon for Denise and her team and for their mental health and productivity. Bloomerang’s “ease of use, knowledgeable customer service, and clean/cute looks helps the team’s sense of humor and creates positive feelings while working.”

The team at Air Force Enlisted Village has also seen improvements with the quality of their constituent communications through Bloomerang’s helpful features. Denise cites everything from Bloomerang’s reporting functionality to its Dashboard feature as key in helping them improve.

All in all, it’s amazing what an easy-to-use, fundraising-focused database can do for the growth of an organization such as Air Force Enlisted Village, especially during these unprecedented times.

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Our mission is to empower donors to forgive the billions in oppressive medical debt at pennies on the dollar.

Challenge

RIP Medical Debt was looking for an integrated donor management system that could track and improve all of their donor communications. “I wanted an integrated system that tracked all donor communication,” said Scott Patton, Senior Consultant / Director of Development at RIP Medical Debt.

After seeing the Bloomerang solution at several nonprofit conferences, Scott knew the donor database would fit the bill for RIP Medical Debt’s technology needs at the best value.

Solution

With Bloomerang, Scott and the team at RIP Medical Debt had found an easy-to-use system that could help them create the reports they need to succeed at the snap of their fingers. “I like the ease of creating reports through filter tools. Much easier than some other CRMs.”

Finding a nonprofit CRM solution helped the team at RIP Medical Debt make big strides towards improving their productivity and the quality of their constituent communications. “Moving the organization into a CRM at all was the biggest benefit.”

Results

Since implementing Bloomerang, RIP Medical Debt has seen improvements with several fundraising pain points. “We didn’t have a CRM before, so many pain points were relieved. Consolidation of data was most important.” Now, Scott and his team can benefit from positive changes to their donor retention and gift development processes. With Bloomerang they get “easy to segment communications and the ability to track who has received what.”

In addition, the team at RIP Medical Debt has benefited from Bloomerang’s knowledgeable customer support team and the time it’s saved them having product experts just a chat away. “The customer service is truly excellent through the online chat feature. They’re always very professional and helpful. Fast response too. I absolutely rely on that feature to quickly reach conclusions about how to do things.”

It’s amazing what an integrated, easy-to-use tool and the passionate people behind it can do for the growth of an organization such as RIP Medical Debt. “I would recommend it as a solid CRM choice among a very competitive field.”

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